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  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
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Previous Incidents

[Resolved] Multiple VPN connections

Began: Ended: Duration:
  • Site Collector

More than one VPN client is attempting to connect. Multiple VPN connections are not supported and will cause connection issues. Please check your configuration and ensure only one Site Collector is using the VPN. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Advanced Analytics: Event Processing Delayed

Began: Ended: Duration:
  • Advanced Analytics

We’re experiencing a service outage with our Security Operations Platform where ingestion into your Advanced Analytics platform may be impacted. Our team is working diligently to restore services as fast as possible. We apologize for any inconvenience.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

Your region has gone live on Nov 17, 2024 at 18:23 UTC. Exabeam will continue to monitor closely. The sorryapp notification will be closed by Nov 18, 2024 at 11:00 UTC if there are no additional concerns. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

At this time Exabeam has seen no additional issues with your environment and will close this incident. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'acw_office365_service' - endpoint: 'exchange-admin-reports-mail-detail-dlp-policy'

Began: Ended: Duration:
  • Cloud Connectors

The endpoint 'exchange-admin-reports-mail-detail-dlp-policy' in connector 'acw_office365_service' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

No further notices from the past 7 days.